Privacy Policy
Information We Collect
We collect the following types of information:
a. Personal Information
-
Name
-
Email address
-
Phone number
-
Mailing address
-
Passport details or ID information
-
Date of birth
-
Emergency contact info
-
Payment information (billing address, card details)
b. Booking and Travel Details
-
Travel dates
-
Destinations
-
Preferences (e.g. seating, meals, accommodations)
-
Special requirements (e.g. medical or mobility needs)
c. Technical and Usage Data
-
IP address
-
Browser type and device information
-
Cookies and usage behavior on our website
How We Collect Your Information
We collect information in the following ways:
-
Directly from you when you fill out forms, contact us, or make a booking
-
Automatically through cookies and website analytics
-
From third-party partners (e.g. airlines, tour operators, booking platforms) as necessary for booking
How We Use Your Information
We use your information to:
-
Process bookings and payments
-
Send confirmations, itineraries, and travel updates
-
Provide customer service
-
Customize your travel experience
-
Send marketing emails and promotions (with your consent)
-
Comply with legal obligations
Sharing Your Information
We only share your personal data when necessary to provide our services or as required by law. We may share information with:
-
Airlines, hotels, tour operators, and other service providers
-
Payment processors
-
Government authorities (for visas, customs, etc.)
-
IT and website service providers
We do not sell your personal data to third parties.
Data Security
We implement appropriate technical and organizational measures to protect your data, including:
-
SSL encryption
-
Firewalls
-
Access controls
However, no system is completely secure, and we cannot guarantee absolute security.
Your Rights (Depending on Your Location)
Depending on your location, you may have the right to:
-
Access the personal information we hold about you
-
Correct or update your data
-
Request deletion of your data
-
Object to or limit certain uses of your data
-
Withdraw consent to marketing
To exercise any of these rights, contact us.
Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware of such data being collected, we will delete it.
Travel Insurance
- We strongly recommend purchasing travel insurance to cover trip cancellation, medical expenses, and other unforeseen events.
- Insurance may be purchased through us or independently.
