Terms & Conditions

Acceptance of Terms

By accessing and using our website or booking our services, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, you must not use our services.

Services Provided

We offer travel planning and booking services including:

  • Flights, hotels, tours, and transportation

  • Vacation packages

  • Group and custom itineraries

  • Travel insurance (optional, third-party)

All services are subject to availability and provider terms.

Booking and Payment

  • All bookings must be confirmed with full or partial payment as per package requirements.

  • We accept payments via [credit cards, PayPal, bank transfer, etc.].

  • Final payment due dates will be outlined during the booking process.

  • Failure to make payment on time may result in cancellation and forfeiture of deposits.

Pricing and Fees

  • All prices are quoted in [currency] and are subject to change without prior notice.

  • Prices may vary due to exchange rates, taxes, surcharges, and availability.

  • A service fee may apply to certain bookings.

Cancellations and Refunds

a. Client Cancellations

  • Cancellation policies vary by provider and package.

  • Non-refundable deposits may apply.

  • Refund eligibility depends on the timing of cancellation and supplier policies.

b. Agency Cancellations

  • We reserve the right to cancel any booking due to unforeseen circumstances (e.g. force majeure).

  • Full refunds or alternative options will be offered when possible.

Changes and Amendments

  • Changes to bookings (dates, names, services) may incur additional fees.

  • All change requests must be made in writing.

  • Not all bookings are eligible for changes after confirmation.

Travel Requirements

  • It is the traveler’s responsibility to check and comply with all passport, visa, vaccination, and entry requirements.
  • We are not liable for denied boarding or entry due to insufficient documentation.

Liability Disclaimer

  • We act as an agent for third-party suppliers. We are not responsible for acts or omissions of airlines, hotels, tour operators, or other service providers.
  • We are not liable for any loss, injury, damage, delay, or inconvenience caused by unforeseen circumstances.

Travel Insurance

  • We strongly recommend purchasing travel insurance to cover trip cancellation, medical expenses, and other unforeseen events.
  • Insurance may be purchased through us or independently.

User Conduct

    • By using our website, you agree not to:

      • Misuse or disrupt the website

      • Post false or misleading information

      • Attempt unauthorized access to our systems